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Support

Frequently Asked Questions

How do I add a new project?

Tap the + button at the bottom right of the project list. Enter a name and choose a color for your project.

How do I count rows?

Open a project and tap anywhere on the screen to add a row. You can also swipe up to add or swipe down to subtract.

How do I reset the counter?

Press and hold on the counter screen for about 1 second. A confirmation dialog will appear.

How do I switch between rows and stitches?

Use the toggle at the top of the counter screen to switch between Row and Stitch counting modes.

How do I edit or delete a project?

Swipe right on a project to edit its name and color. Swipe left to delete it.

How do I use the Apple Watch app?

Open Woolly on your Apple Watch. Your projects will sync automatically from your iPhone. Tap to count, swipe left to subtract.

How do I add the widget to my home screen?

Long-press on your home screen, tap the + button, search for "Woolly", and choose the widget size you prefer.

How do I add the complication to my watch face?

Long-press on your watch face, tap Edit, and add the Woolly complication to an available slot.

Why does my screen stay on?

Woolly keeps the screen awake while you're on the counter screen so you can count without interruption. The screen will turn off normally when you leave the counter.

Still need help?

We're happy to help with any questions or issues.

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